The unwelcome reappearance of Simon

Hardly two months have passed, and he is with us again. On January 11, I posted a testimonial to Simon, the robot who takes care of all lost luggage for every defeated, worn down traveler who has the bad luck of waiting at a United baggage carousel, only to walk away without the one black upright suitcase that bears his or her name.

Well, Simon reentered my world last night, as I picked up yet another visitor to Madison, and returned home with said visitor but not her bags. The bags and the visitor are suffering pangs of separation anxiety and I am on a mission, determined to move toward reunification, asap.

Simon and I are about to have our famous protracted and nonsensical conversation whereby he collects voluminous tomes of information, disappears to think about it all, and comes back to tell me that United is working on my request.

Simon’s not dumb. He knows how to dangle a thread of hope, suggesting that any week, any day, any HOUR now I WILL see the luggage that I grow to covet more than anything else in the world. When months later the luggage does arrive, I am so deliriously overjoyed that I feel great indebtedness to Simon and we part friends.

That was then. These days, I am less sanguine about the matter. And because it is the THIRD time this year alone that bags have not traveled for us to Madison along with the passenger, I was given the PRIVATE NUMBER that is Simon’s “boss.” It may be a humanoid, or it may be a robot of superior intelligence: I am ready to go to this CEO of lost luggage, inc. and file my charges against the placating, ineffective, insufferable Simon. The goal is to penetrate through the thick layer of United indifference, and levy my punch in the Simon gut. Sounds brutal? I can’t help it –he’s made warriors of us all.

And, adversity breeds its own rewards. Because I have resilient entrepreneurial blood running through my communist childhood arteries, I will post the sale of the private United number on ebay. I’m certain it’s good for at least a two week vacation to Europe, traveling first class. After all, the number of otherwise peace-loving, God-fearing people wanting to maim and slaughter Simon and take him to task for his buoyant yet ultimately impotent nature must be substantial.